Our Online Fundraising Products Our online lottery games are tailored to maximize your fundraising campaigns and keep players engaged.

Online Chase the Ace. Why clients choose The Lotto Factory? Our platform and services are designed to help you save time and run a better campaign.

Setup is Easy We do most of the setup and heavy lifting for you and walk you through the rest. No setup fee. Automated Emails Automatically send weekly draw results, winner confirmation and purchase receipt emails to members.

There are three different claim procedures depending on the size of your lottery prize — find out which one applies to you below.

If you have won a lottery prize worth up R2,, you can claim it back at any licensed lottery retailer in the country — simply take your signed ticket with you and collect your winnings over the counter.

All retailers are required to pay out up to R50, though some will pay out up to R5, at their own discretion. Use the Store Locator to find your nearest retailer.

If you win between R2, and R49,, you can redeem your prize at an authorised payment centre — often your local post office.

If you are unsure where your nearest authorised payment centre is, you can talk to any retailer for guidance.

If you win R50, or more, you must fill in an official Prize Claim Form, which you can collect from any post office. Consult the table below to find out how and when you should expect to receive your lottery winnings, according to the size of the prize and manner of collection.

Prizes of up to R49, If your prize is R50, or more, you will be contacted by the National Lottery via post, with a request to visit a regional office in order to collect your winnings.

Be sure to use a secure postal service to minimise the risk of your ticket going missing in transit. If a ticket does go missing in the post, proof of postage does not constitute proof that you had a winning ticket or proof that the lottery has received it.

You are advised to keep a photocopy of your winning ticket for your records. If your winning ticket is compromised in some way — whether it has been damaged, ripped or even lost — you could still receive your prize.

Ithuba will investigate any claims involving damaged or lost tickets; should computer records and CCTV evidence match the information you provide, your claim can still be validated.

Online prizes are usually much easier to claim, as you will be notified of any prizes you win and smaller prizes are often transferred into your online account without you having to initiate a claim.

Any online prizes amounting to less than R50, will be transferred to your online account straight away, without the need for a Claim Form or further identification.

If you win over R50, online, you must fill in an official Prize Claim Form. From now on, your betting experience will no longer be interrupted.

So, if you had unclaimed winnings before this, no need to stress! They are now your play credits. I agree to the Terms and Conditions.

LottoStar Pty Ltd Reg no. Licensed and regulated by the Mpumalanga Economic Regulator. No persons under the age of 18 are permitted to bet.

National Responsible Gambling Programme Betting can be addictive, winners know when to stop. All events are fixed-odds betting games.

This website uses cookies to ensure you get the best experience on our website. Learn more. Got it!

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